Contact Us
The International KYC Certification Association (IKYCA) is committed to providing structured and professional support to certificate holders, employers, and institutional partners. For inquiries related to certification, validation, renewal, or partnership opportunities, please contact us using the details below.
General Support
Email:
support@ikyca.org
Escalation:
escalation@ikyca.org
Office Address:
1201 N. Market Street, Suite 111
Wilmington, DE 19801
United States of America
support@ikyca.org
Escalation:
escalation@ikyca.org
Office Address:
1201 N. Market Street, Suite 111
Wilmington, DE 19801
United States of America
Response Time: 1–2 Business Days
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (USA Time Zone)
Excluding weekends and public holidays
Monday – Friday
9:00 AM – 6:00 PM (USA Time Zone)
Excluding weekends and public holidays
Professional Communication Policy
IKYCA operates as a professional certification body. All communication related to certification issuance, renewal, and validation must be made via the registered email address associated with the candidate account.
For employer verification, certificate validation should be conducted through the official Validation Portal using the Certificate Number.
We maintain structured communication standards to ensure integrity, confidentiality, and regulatory alignment.
For employer verification, certificate validation should be conducted through the official Validation Portal using the Certificate Number.
We maintain structured communication standards to ensure integrity, confidentiality, and regulatory alignment.
Official Communication Channel